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Automotive CRM

An automotive CRM integrated into your used-car software

Optimcar natively integrates an automotive CRM to manage your leads, build customer loyalty, and track your sales team's performance — all from your daily used-car management interface.

Prospects
Camille Nadeau
Sales Manager
All 86 On hold 18 Contacted 24 Appointment 11 Negotiation 9 Won 16 Lost 8
ClientVehicleStatusSalespersonFollow-up
M. FabrePeugeot 3008New leadCamilleToday
Mme RoyAudi A3In negotiationKarimJ+2
M. BelloBMW 1 SeriesFollow-up scheduledCamilleJ+5
Mme OryClio VVente conclueKarim
Conversion rate: 34%
The Optimcar CRM

A native automotive CRM so you never miss a sales opportunity

For a used-vehicle sales professional, every lead left unattended is a lost sale. Without a dedicated tool, incoming contacts pile up in Excel files, follow-ups get forgotten, and sales opportunities slip through the cracks.

The Optimcar CRM centralizes all your contacts and sales opportunities within the same interface as your used-car inventory. Your leads are qualified, tracked, and followed up in a structured way, giving you a clear view of your sales pipeline at all times.

  • Optimize customer relationships: build loyalty and turn your prospects into repeat buyers
  • Increase your conversion rate: track every lead from its source all the way to the final sale
  • Manage your team's performance: measure your salespeople's results
Sales pipeline
86 leads actifs
New lead
M. Fabre · Peugeot 3008
Auj.
In negotiation
Mme Roy · Audi A3
J+2
Follow-up scheduled
M. Bello · BMW Série 1
J+5
Vente conclue
Mme Ory · Clio V
Conversion rate: 34%
Features

A clear view of your customers and leads

Optimcar gives you all the tools to qualify, track, and convert your prospects into used-car buyers.

Lead identification & qualification

Identify your leads by source: used-car broker prospecting, trade-in or appraisal requests, custom vehicle searches. Qualify each contact through a dedicated record.

Complete Interaction History

Keep a complete history of every exchange with each customer or prospect: sales documents, reservation forms, marketing actions, and associated vehicles.

Customer statuses & segmentation

Classify your contacts by status (prospect, buyer, supplier, broker client) to interact with each profile in a personalized way.

Task & follow-up scheduling

Schedule your follow-up tasks in a private or team-shared calendar. Never miss a sales deadline again.

External Document Import

mport and archive external documents related to the sales relationship in each customer record: contracts, letters, photos, and inspection reports.

Take action

Centralize your customer relationship management in your used-car software

A native automotive CRM, integrated with your Optimcar inventory. Manage your leads, follow-ups, campaigns, and team performance from a single interface.

Integrated with your used-car inventory · Clear sales pipeline · Guided onboarding


Your questions

Frequently asked questions about the CRM

Everything you need to know about the CRM module built into your used-car management software.

Is the CRM included in the Optimcar subscription?

Yes. The automotive CRM is an integral part of the Optimcar solution and is accessible from your usual used-car management interface, at no additional cost.