An automotive CRM integrated into your used-car software
Optimcar natively integrates an automotive CRM to manage your leads, build customer loyalty, and track your sales team's performance — all from your daily used-car management interface.
A native automotive CRM so you never miss a sales opportunity
For a used-vehicle sales professional, every lead left unattended is a lost sale. Without a dedicated tool, incoming contacts pile up in Excel files, follow-ups get forgotten, and sales opportunities slip through the cracks.
The Optimcar CRM centralizes all your contacts and sales opportunities within the same interface as your used-car inventory. Your leads are qualified, tracked, and followed up in a structured way, giving you a clear view of your sales pipeline at all times.
- Optimize customer relationships: build loyalty and turn your prospects into repeat buyers
- Increase your conversion rate: track every lead from its source all the way to the final sale
- Manage your team's performance: measure your salespeople's results
A clear view of your customers and leads
Optimcar gives you all the tools to qualify, track, and convert your prospects into used-car buyers.
Lead identification & qualification
Identify your leads by source: used-car broker prospecting, trade-in or appraisal requests, custom vehicle searches. Qualify each contact through a dedicated record.
Complete Interaction History
Keep a complete history of every exchange with each customer or prospect: sales documents, reservation forms, marketing actions, and associated vehicles.
Customer statuses & segmentation
Classify your contacts by status (prospect, buyer, supplier, broker client) to interact with each profile in a personalized way.
Task & follow-up scheduling
Schedule your follow-up tasks in a private or team-shared calendar. Never miss a sales deadline again.
External Document Import
mport and archive external documents related to the sales relationship in each customer record: contracts, letters, photos, and inspection reports.
Centralize your customer relationship management in your used-car software
A native automotive CRM, integrated with your Optimcar inventory. Manage your leads, follow-ups, campaigns, and team performance from a single interface.
Integrated with your used-car inventory · Clear sales pipeline · Guided onboarding
Frequently asked questions about the CRM
Everything you need to know about the CRM module built into your used-car management software.
Is the CRM included in the Optimcar subscription?
Yes. The automotive CRM is an integral part of the Optimcar solution and is accessible from your usual used-car management interface, at no additional cost.
Are incoming leads from marketplaces automatically centralized in the CRM?
Yes. Contact requests from your listings on automotive marketplaces (Leboncoin, La Centrale, your website, etc.) are automatically centralized in the Optimcar CRM for immediate, structured follow-up.
Can I track my sales team's performance?
Yes. The CRM module lets you track each salesperson's activity and results: number of leads handled, conversion rate, response time, and sales closed. A dedicated dashboard provides a consolidated view of your team's performance.
Is the CRM record linked to the vehicles bought or sold by the customer?
Yes. Each customer record in the Optimcar CRM is linked to the associated vehicles: sold, traded in, appraised, or requested. You have a complete sales history for every customer.